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Shipping and Handling Charges
1. NO HANDLING CHARGES: Free Pick-up Orders @ following Locations: Fast and Personal
1. ABIDS: # 23, 24 Sri Rama Towers, Tilak Road, Abids. Hyderabad 500001 Telangana Ph: 040 24754923
2. DILSHUKNAGAR: 2-109/A. Chaitanyapuri, Sai Nagar, Road No. 4. Dilshuknagar Hyderabad 500060 Telangana Ph: 040 24144321
3. CHARMINAR: # 4, Inside Royal Plaza Building, Chowk Maidan Khan, Kotla Alijah, Charminar East, Hyderabad 500002
4. Shop 14 Srinivasa Residency, Pillar # 42, Rethibowli X Road. Hyderabad, 500 008 T.S. Ph: 9346298798
5. 29-13-25, Srinivasam Complex, Kaleswara Rao Road, SuryaRaoPet, Vijayawada, 520002 A.P. Ph: 9290292902
6. 8-2-165/4, Wyra Road, Khammam, 507001 T.S. Ph: 8742237898
2. ALL ACROSS INDIA: Different carriers option with their respective shipping charges will be displayed at the time of check out.
Shipping Methods - Please allow 1 to 2 business days for order processing.
Shipment Carriers: Courier Service Providers
Transport Service Providers:
RETURN / REFUND POLICY: At Deccan Dental we offer a 100 % customer satisfaction guarantee.
Our customers can apply for a return that is easier than ever. Please email your RMR (a Return Merchandise Request) to firstname.lastname@example.org
General Return Policy
Here are the rules to follow for your return:
We suggest you read the complete return policy before you make your purchase.
Return Policy for Refunds
You may return most items sold by Deccan Dental within 14 days from the invoice date for a full refund. Please include a copy of your invoice. If you don't have the invoice, then please include a note with your order number or RMR number. Please note that all items returned for a refund must be returned in "as new" condition in the original packaging and include all accessories, blank warranty cards, UPC codes (attached), and user manuals. A 15% restocking fee may be applied to all returns for a refund if the reason for the return is due to customer error.
We cannot accept returns of certain items for a refund, including:
Return Policy for Exchange or Replacement
At Deccan Dental, we offer a six month warranty for product replacement or exchange on selected products. If you would like an exchange, the item(s) returned need to be unused/unopened and within warranty. You will also need to include the item code number of the product you would like to receive. If there is a difference in the cost, please provide a payment method for the difference. If you do not include the required information with your return you will be contacted by one of our customer support representatives. A replacement can be made for the same product and same brand.
Return Shipping Cost - In order to keep our prices low and competitive we are unable to issue a refund for any return postage. You will be responsible for the cost of returning a product to Deccan Dental.
Restocking Fee - A 15% restocking fee will be applied to all returns for a refund if the reason for the return is due to customer error.
Canceled orders or address errors
You need to call in to cancel your order. We do not accept emails as a way of cancelling orders. For any refused package or any returns to Deccan Dental due to incorrect address, action, inaction or absence of the recipient, we will refund back to your credit card the full amount of your purchase, less any shipping charges.
You must obtain a Return Merchandise Request (RMR) number within the guaranteed return period for the products. All RMR requests must be submitted to email@example.com. Deccan Dental will not accept returns without prior authorization or an RMR number. RMR numbers are valid for 15 days. All RMR numbers should be displayed on the outside of the box you are returning to Deccan Dental. If the original order was paid with a credit card, please enter the credit card number on the RMR form so we can credit you back the correct amount.
Customers are responsible for shipping any returned products to deccan dental. Customers agree to pay all shipping charges and accept all risk of loss for the product being returned. The customer agrees that all returned products will be 100% complete, in re-saleable condition and will include the original packaging material, manuals and other accessories provided by the manufacturer. Deccan Dental will reject the entire return or may choose to impose additional charges against the customer for replacement of any missing parts or components. The same policy applies if the product has scratches, dents or excessive wear. Please allow 2 to 7 business days to process your returns.
All Clearance products purchased from deccan-dental.com will not be accepted for returns.
If you receive damaged/incorrect or missing items in your order, please contact our Customer Service Department within 7 business days from the date of delivery.
Certain information may be required for verification:
Customers may send the above information to firstname.lastname@example.org
A representative will review the order and respond within 48 hours.
All returns require a Return Merchandise Authorization (RMR) number. Deccan Dental will not accept any return without the RMR number. The package will be returned at the sender's expense.
Product Specific Return Policy
Some products may not be eligible for Deccan Dental General Return Policy. The specific return policy and warranty information are listed on the item's page.
If the website mentioned the item may be returned for a Replacement Only, the item is Non-refundable. Please return the product within 14 days of the invoice date, unless otherwise specified on the item's page.
Deccan Dental does not accept return for the Manufacturer Warranty Only products. If the product is covered by the Manufacturer Warranty, the warranty information will be stated on the item's page. End users may request replacement/repair service through the Manufacturer directly.
For further assistance please e-mail email@example.com